If your hotel accepts credit cards, PCI compliance is part of your merchant agreement, and for most hotels that includes PCI ASV scanning every quarter. Many owners and GMs are not sure which rules apply to them, whether their last scan passed, or what the report even means. AutoSecure takes that off your plate with two services: a PCI Readiness Check that tells you where you stand, and managed ASV scanning that keeps your quarterly scans on schedule and explained in plain language.

PCI Readiness Check

The readiness check is the starting point. We review how card payments move through your property and give you a clear, written picture of where you stand. It covers:

Your SAQ type. We help you confirm which Self-Assessment Questionnaire applies, based on how you take payments and what your processor requires.
Where card data goes. Front desk terminals, the PMS, the booking engine, restaurant and bar POS, and any paper or email handling of card numbers.
Network separation. Whether payment systems are kept apart from guest WiFi, staff devices, cameras and smart TVs.
Scan readiness. Which public IP addresses and websites belong in your ASV scans.
Common gaps. Shared front desk logins, card numbers stored where they should not be, and terminals without an inventory.

You receive a short report in plain language, with each gap ranked by priority. Your team, your IT provider or your vendors can act on it, and we are happy to explain any item to them.

What PCI ASV Scanning Requires

The PCI Data Security Standard requires external vulnerability scans at least once every three months for many merchants whose payment systems connect to the internet. These scans must be performed by an Approved Scanning Vendor (ASV), a company approved by the PCI Security Standards Council. Only a passing scan counts. If a scan fails, the issues must be fixed and the systems rescanned until the result is a pass. Scans are also expected after significant changes, such as a new firewall or internet connection.

Whether quarterly scans apply to your property depends on your SAQ type. The readiness check answers that question.

How Our Managed ASV Scanning Works

Scope. We confirm every public IP address and website that belongs in your scans, so nothing is missed.
Schedule. Scans run through a PCI Security Standards Council Approved Scanning Vendor, timed for quiet periods at your property.
Explain. After every scan you get a plain-language summary: what passed, what failed, why it matters and what needs to change.
Rescan. Once the fixes are made, we run the rescans until you have a passing result. Where a finding is a false positive, we help gather the evidence for a dispute with the ASV.
Deliver. You receive the passing scan report for your SAQ and your processor.
Remind. We track the calendar, so a quarter never slips.

Why Hotels Fail ASV Scans

A failing scan rarely means you have been breached. It usually means something facing the internet is out of date or more open than it needs to be. The most common causes at hotels are outdated firewall or router firmware, remote access left open for a past vendor, old encryption settings on web portals or VPNs, and camera or phone system admin pages exposed to the internet. Our scan summaries name each issue and the system it belongs to, so whoever manages that system knows exactly what to fix.

What These Services Cover

AutoSecure assesses your readiness, manages your scanning program and explains the results. The scans themselves are performed by an Approved Scanning Vendor. Changes to your firewall, servers and other systems are made by your IT provider or the vendor responsible for each system. We are not a Qualified Security Assessor (QSA), and your property remains responsible for completing and signing its own SAQ.

For more background, read our guide to PCI compliance for hotels or see our PCI compliance services.

Frequently Asked Questions

Does my hotel need quarterly ASV scans?

It depends on your SAQ type, which is based on how you accept payments and confirmed with your processor. Many hotels need them. The readiness check will tell you.

What happens if we fail a scan?

The failing items need to be fixed and the systems rescanned until they pass. We explain each finding so your IT provider or vendor can fix it, then run the rescans. Some processors charge a monthly non-compliance fee until compliance is shown, so it pays to act quickly.

Will scanning disrupt guests or staff?

ASV scans are designed not to disrupt normal operations, and we schedule them for quiet periods at your property.

Do we need to give you access to our systems?

No. ASV scans test your public-facing systems from the outside, and the readiness check is done by reviewing your setup with your team.

Find Out Where You Stand

Whether you have never been scanned, have a failing report in hand or just want certainty before your next processor deadline, start with a readiness check. Book a PCI readiness check or call 226-476-3358.